FAQ

What geographic area is served?

We deliver only within the United States, and every eligible domestic order receives free standard shipping.

How is delivery time divided?

The usual schedule is 1–2 business days for processing plus an estimated 4–6 business days for standard transportation.

Is parcel progress available?

Yes. We provide a tracking number after dispatch.

What voluntary return right is offered?

An eligible delivery receives a 30-day no-reason return and exchange window.

Who funds the trip back?

The merchant pays return shipping for approved change-of-mind requests and for damage, defect, wrong goods, or omitted goods.

What is excluded only from no-reason returns?

Custom-made merchandise, clearance or Final Sale goods, gift cards, and opened intimate or hygiene-sensitive products are excluded, without limiting problem-order rights.

How quickly does a refund appear?

After approval and issuance to the original method, allow 5–10 business days for the financial institution to post the credit.

May I cancel before fulfillment finishes?

Yes. Request cancellation before shipment; after that point, the Refund Policy applies.

What currency and cards can checkout show?

Checkout is denominated in USD and may make Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover available. Taxes apply when legally required.

How should I evaluate a product?

Published product families include starter sets alongside bundles alongside overnight oats alongside superfood creamers alongside hot cocoa alongside chicory beverages alongside mushroom chai alongside mushroom matcha alongside roast blends alongside mushroom coffee. Use the selected listing and the product packaging as the authoritative references for ingredients, allergens, mixing directions, storage, serving details, and warnings.